Waiters and Waitresses

About the Role

Waiters and waitresses provide customer service in restaurants, cafes, and other dining establishments by taking orders, serving food and drinks, and ensuring a pleasant dining experience.

Other Common Titles

Server
Food and Beverage Attendant
Dining Room Attendant
Café Server
Bar Server
Front of House Staff

Typical Tasks

Greet customers and present menus
Take food and drink orders from customers
Serve food and beverages to tables
Provide information on menu items and specials
Handle customer inquiries and complaints
Process payments and manage cash transactions
Maintain cleanliness and organization of dining areas
Collaborate with kitchen staff to ensure timely service

Notable People

Georgie D. Espinoza – An acclaimed waiter known for his expertise in wine pairing and exceptional service, contributing to the success of several high-end restaurants.
Rachel Ray – Famed television personality and chef who started her career as a waitress, using her experiences to engage with her cooking audience.

Recommended Resources

Waiter’s Handbook
A comprehensive guide that covers all aspects of waiting tables, from customer service to managing your section.
The Art of Service
A blog dedicated to improving service skills and sharing industry trends for waitstaff and food service professionals.
Restaurant Unstoppable
A podcast featuring interviews with restaurant professionals that offers insights into the industry and tips for success.
Waitress Training Videos
A collection of instructional videos covering various aspects of waiting tables, from customer interactions to service techniques.