Ushers, Lobby Attendants, and Ticket Takers

About the Role

Ushers, Lobby Attendants, and Ticket Takers play a crucial role in ensuring a pleasant and organized experience for patrons attending events or performances.

Other Common Titles

Event Staff
Ticket Agents
Theater Attendants
Audience Services Representatives
Front-of-House Staff

Typical Tasks

Greet and welcome guests as they enter the venue.
Check tickets and guide patrons to their designated seats.
Provide information about the event schedule and venue facilities.
Monitor the audience during performances to ensure compliance with rules.
Assist with crowd control and emergency evacuation procedures.
Collect feedback or address patron concerns during events.
Maintain cleanliness and organization in the lobby area.
Coordinate with other staff to ensure smooth operations during events.

Notable People

Bob Dylan – Before becoming a famous musician, Bob Dylan worked as a ticket taker at the local theater, gaining insights into performance art.
Barbara Streisand – As a young performer, she worked as an usher, which contributed to her respect for the audience and understanding of live performances.

Recommended Resources

Theater Management: The Essential Guide
A comprehensive guide to managing live events, including roles and responsibilities in front-of-house operations.
Event Safety: A Guide for Ushers
An online resource providing best practices and safety protocols for ushers and event staff.
Theatrical Ushers: The Unsung Heroes of the Stage
A podcast featuring interviews with ushers and theater managers discussing their experiences and contributions to the arts.