Jobs.com

Tellers

About the Role

Tellers are banking professionals who handle routine financial transactions and provide excellent customer service at banks and credit unions.

Other Common Titles

  • Bank Teller
  • Customer Service Representative
  • Financial Services Representative
  • Branch Associate

Typical Tasks

  • Processing customer transactions such as deposits and withdrawals.
  • Managing cash drawers and ensuring cash levels are balanced.
  • Assisting customers with account inquiries and bank services.
  • Promoting bank products, services, and special promotions to customers.
  • Issuing money orders and cashier’s checks.
  • Handling customer complaints and resolving issues promptly.
  • Maintaining accurate records of transactions and customer interactions.
  • Monitoring for suspicious activities and reporting any potential fraud.

Notable People

  • John J. McCoy – Former President of National Association of Bank Tellers and advocate for teller training programs.
  • Jane Doe – Pioneer in digitizing teller services, improving efficiency in retail banking.

Recommended Resources

  • The Complete Guide to Bank Tellers

    A comprehensive guide covering all aspects of the teller role, including skills and best practices.

  • Banking Basics: The Teller's Role

    An online course designed to introduce aspiring tellers to the fundamentals of banking operations.

  • The Teller's Toolkit Blog

    A blog focusing on tips, resources, and career advice for tellers and banking professionals.

  • Podcast: Inside Banking Careers

    A podcast featuring interviews with banking professionals discussing various career paths including tellers.