Reservation and Transportation Ticket Agents and Travel Clerks

About the Role

Reservation and Transportation Ticket Agents and Travel Clerks assist customers in booking travel arrangements and provide information about travel services, destinations, and fares.

Other Common Titles

Travel Agent
Ticketing Agent
Travel Clerk
Airline Agent
Reservation Agent

Typical Tasks

Assist customers in making travel arrangements and booking tickets
Provide information on flight schedules, fares, and travel destinations
Process ticket changes, cancellations, and refunds
Handle customer inquiries and complaints regarding travel services
Maintain accurate records of bookings and transactions
Ensure compliance with airline and travel policy regulations
Promote travel packages and services to potential customers
Coordinate with other travel service providers such as hotels and car rental agencies

Notable People

Sammy Davis Jr. – An entertainer who often traveled and promoted the tourism industry.
Rick Steves – A travel writer and television personality known for his travel advice and tours.
Anthony Bourdain – Celebrity chef and travel documentarian who explored global cultures through food and travel.

Recommended Resources

The Travel Book: A Journey Through Every Country in the World
An overview of nations across the globe, providing inspiration for your travel guides.
Travel + Leisure
A magazine and website offering travel tips, destination guides, and industry news.
The Art of Travel by Alain de Botton
A philosophical exploration of travel and the experiences it brings.
Travel Insiders Podcast
Experts share insights, tips and advice for travel and hospitality professionals.