Postmasters and Mail Superintendents

About the Role

Postmasters and Mail Superintendents oversee the operations of postal service facilities, managing staff and ensuring the efficient processing and delivery of mail.

Other Common Titles

Mail Operations Manager
Postal Manager
USPS Postmaster
Director of Postal Services

Typical Tasks

Supervise postal service employees and manage staffing needs.
Ensure compliance with postal laws and regulations.
Develop plans to improve mail processing efficiency and customer service.
Address customer complaints and resolve service issues.
Monitor inventory and ordering of postal supplies and materials.
Implement safety protocols and maintain health standards.
Coordinate with government and local agencies for operational improvements.

Notable People

Patrick R. Donahoe – Former Postmaster General of the United States, who served from 2010 to 2015 and was instrumental in leading the USPS through financial challenges.
Megan J. Brennan – First female Postmaster General of the United States, who held the position from 2015 to 2020, focusing on modernizing postal services.

Recommended Resources

The Post Office: A History of the United States Postal Service
A comprehensive look at the history and evolution of the postal service in the U.S.
The United States Postal Service Official Site
The official website of the USPS provides information on careers, operations, and services.
Postal History: A Resource for Community Managers
A blog dedicated to issues, changes, and discussions surrounding postal history and management.
Innovations in Postal Operations
A podcast exploring new technologies and methods within the postal service industry.