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Postal Service Clerks

About the Role

Postal Service Clerks handle various duties related to mail processing and customer service within postal facilities.

Other Common Titles

  • Mail Clerk
  • Postal Clerk
  • Postal Service Associate
  • Mail Services Clerk
  • Customer Service Clerk

Typical Tasks

  • Sell postal products and services to customers
  • Accept and sort mail and packages
  • Process financial transactions for services
  • Provide information on postal regulations and services
  • Maintain records of transactions and deliveries
  • Assist customers with inquiries and complaints
  • Ensure compliance with safety and security protocols
  • Organize and prepare mail for delivery routes

Notable People

  • Franklin D. Roosevelt – Before becoming President, he served as Assistant Secretary of the Navy and was instrumental in the modern development of the postal system.
  • John E. Potter – Former Postmaster General who oversaw significant changes and modernization in the U.S. Postal Service during his tenure.

Recommended Resources

  • Postal Service Clerk Exam Study Guide

    A comprehensive guide to help candidates prepare for the Postal Service Clerk exam.

  • U.S. Postal Service Official Website

    The official website for information about job openings, career paths, and resources for Postal Service Clerks.

  • Postal Service Jobs Blog

    A blog dedicated to providing tips and insights for those seeking employment in the U.S. Postal Service.

  • The Postal Record Magazine

    A magazine that features articles and news relevant to postal workers, including clerk positions.