Parts Salespersons

About the Role

Parts salespersons sell automotive and other machinery parts to customers, providing expert advice on product selection and ensuring customer satisfaction.

Other Common Titles

Auto Parts Specialist
Parts Associate
Parts Consultant
Automotive Parts Sales Representative
Retail Parts Salesperson

Typical Tasks

Assist customers in identifying and selecting the correct parts for automotive repairs.
Manage inventory levels and order new stock as necessary.
Provide technical expertise and advice on automotive systems and components.
Process sales transactions accurately and efficiently.
Maintain an organized display of automotive parts and accessories.
Respond to customer inquiries and resolve issues related to orders or product availability.
Collaborate with mechanics and workshop personnel to ensure timely parts supply.

Notable People

Bernie Mac – Before becoming a famous comedian and actor, Bernie Mac worked in the automotive industry, including roles related to sales and customer service in parts departments.
Marvin J. Chappell – Known for his work as a parts manager at multiple dealerships, Marvin has been influential in setting industry standards for customer service in parts sales.

Recommended Resources

Automotive Parts and Systems
A comprehensive guide to understanding automotive parts and systems, ideal for aspiring parts salespersons.
The Auto Parts Blog
A blog dedicated to the automotive parts industry, offering insights, tips, and best practices for sales and customer interaction.
Under the Hood: What They Don’t Tell You About Selling Auto Parts
A podcast that shares real stories and strategies from successful parts sales professionals.
Automotive Marketing Resources
A website providing marketing resources specifically designed for parts sales within the automotive industry.