Lodging Managers

About the Role

Lodging Managers oversee the operations of hotels and other accommodations, ensuring guests have a pleasant experience while maintaining the financial performance of the property.

Other Common Titles

Hotel Manager
Accommodations Manager
Innkeeper
Lodging Operations Manager
Front Office Manager

Typical Tasks

Supervise daily operations of the hotel or lodging facility.
Manage staff recruitment, training, and performance evaluations.
Ensure guest satisfaction by resolving complaints and responding to inquiries.
Oversee budgeting, accounting, and financial reporting.
Develop marketing strategies to promote the property.
Maintain facility services and manage maintenance staff.
Implement policies and procedures for safe and efficient operations.

Notable People

Isadore Sharp – Founder of Four Seasons Hotels and Resorts, known for his contributions to luxury hospitality and innovation in customer service.
Bill Marriott – Executive Chairman of Marriott International, instrumental in expanding the brand and shaping modern hotel management practices.

Recommended Resources

The Hotel Management Handbook
A comprehensive guide covering all aspects of managing a hotel, from operations to finance.
Hospitality Net
An online publication providing news, resources, and insights into the hospitality industry.
The Business of Hotel Management
A podcast featuring industry leaders discussing trends and challenges in hotel management.
Hotelier Magazine
A publication that offers strategies, best practices, and insights for hospitality professionals.