Locker Room, Coatroom, and Dressing Room Attendants

About the Role

Locker Room, Coatroom, and Dressing Room Attendants manage the storage of personal belongings in various facilities, ensuring guests have a secure and pleasant experience.

Other Common Titles

Locker Room Attendant
Coat Check Attendant
Dressing Room Attendant
Spa Attendant
Facility Attendant

Typical Tasks

Greet guests warmly and provide assistance with storing their belongings.
Manage the check-in and check-out processes for lockers and coats.
Maintain the cleanliness and organization of locker rooms and dressing areas.
Issue and track keys or tokens for locker use.
Monitor the area for safety and security, addressing any issues promptly.
Assist guests with any special requests or inquiries regarding the facility.
Report any maintenance or cleanliness issues to management.

Notable People

Roberta Flack – Before becoming a renowned musician, Roberta worked as a coatroom attendant at a nightclub in Washington, D.C.

Recommended Resources

Customer Service 101: Quick and Easy Techniques for the Workplace
A book that provides essential skills for excellent customer service, which is critical in hosting and helping guests effectively.
The Art of Hospitality
A podcast that discusses various aspects of hospitality and guest relations, perfect for those in service roles.
Hospitality Net
A leading source of news and resources in the hospitality industry, providing insights essential for service professionals.