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General and Operations Managers

About the Role

General and Operations Managers oversee daily operations within an organization, ensuring efficiency and alignment with company goals.

Other Common Titles

  • Operations Director
  • Business Operations Manager
  • Chief Operating Officer (COO)
  • Project Manager
  • Facilities Manager

Typical Tasks

  • Overseeing daily operations and business functions.
  • Managing budgets and resource allocation.
  • Developing operational strategies and guidelines.
  • Coordinating cross-departmental activities to enhance productivity.
  • Ensuring compliance with industry standards and regulations.
  • Analyzing process workflows for efficiency improvements.
  • Implementing performance metrics and monitoring outcomes.

Notable People

  • Indra Nooyi – Former CEO of PepsiCo, known for transforming the company into a more health-conscious brand.
  • Howard Schultz – Former CEO of Starbucks, credited with global expansion and innovating the coffee shop experience.

Recommended Resources

  • The Lean Startup

    A guide on using lean principles for growth and management to optimize business operations.

  • Harvard Business Review

    A publication offering articles and insights on business management and operations strategies.

  • The 7 Habits of Highly Effective People

    A classic self-help book that discusses principles for personal and professional effectiveness.

  • The Tim Ferriss Show

    A podcast that features interviews with industry leaders, including operation managers, discussing productivity and efficiency.