First-Line Supervisors of Personal Service Workers

About the Role

First-Line Supervisors of Personal Service Workers oversee and manage the daily operations of workers who provide personal services to clients, such as hairdressers, childcare workers, and fitness trainers.

Other Common Titles

Personal Service Supervisor
Salon Manager
Fitness Center Supervisor
Childcare Center Supervisor

Typical Tasks

Supervise and coordinate activities of personal service workers.
Train new employees on proper techniques and service standards.
Schedule work shifts and assign tasks to ensure adequate coverage.
Monitor quality of services provided to clients and address any issues promptly.
Manage customer relations by resolving complaints and responding to inquiries.
Maintain inventory of supplies and equipment necessary for service.
Ensure compliance with health and safety regulations related to personal services.
Assist in developing promotional campaigns to enhance business visibility.

Notable People

Michele P. Hines – An accomplished salon manager known for introducing innovative training programs that improved service standards across multiple locations.
James Collins – A leading fitness center supervisor who implemented community outreach programs that significantly increased membership.

Recommended Resources

Supervisory Skills for the Personal Services Industry
A comprehensive guide to developing effective supervisory skills tailored for the personal services industry.
The Personal Service Manager Podcast
A podcast featuring insights and experiences from successful supervisors in personal services.
Industry Insights: Personal Services
An online platform that offers articles, case studies, and best practices in the personal services sector.