First-Line Supervisors of Office and Administrative Support Workers

About the Role

First-Line Supervisors of Office and Administrative Support Workers oversee and coordinate the administrative support activities of their team, ensuring efficiency and productivity within the office.

Other Common Titles

Administrative Supervisor
Office Manager
Administrative Team Leader
Front Office Supervisor
Office Coordinator

Typical Tasks

Supervise and direct the activities of office and administrative support staff.
Set performance goals and deadlines for employees.
Evaluate employee performance and provide constructive feedback.
Manage scheduling and staffing needs for the office.
Implement office procedures and modify them as necessary.
Coordinate training and professional development for staff.
Ensure adherence to company policies and regulations.
Assist in budgeting for office supplies and resources.

Notable People

Mary Barra – As the CEO of General Motors, Barra oversees a large administrative operation, showcasing exceptional leadership and management in an office context.
Sheryl Sandberg – Former COO of Facebook, known for her operational and administrative oversight, helping scale the company efficiently.

Recommended Resources

The Effective Executive
A classic book by Peter Drucker focusing on the practices and habits of effective management.
Harvard Business Review
A publication offering insightful articles on management and leadership practices, helpful for supervisors.
Administrative Professional Today
A magazine providing tips, tools, and best practices specifically for office administration professionals.
The Management Podcast
A podcast that discusses various management topics, including maximizing team productivity and effectiveness.