First-Line Supervisors of Non-Retail Sales Workers

About the Role

First-Line Supervisors of Non-Retail Sales Workers oversee and coordinate the activities of sales teams to maximize productivity and sales performance.

Other Common Titles

Sales Team Leader
Sales Supervisor
Sales Manager
Sales Coordinator
Regional Sales Supervisor

Typical Tasks

Supervise and coordinate sales staff activities
Train new employees on sales techniques and company policies
Set and evaluate sales goals and performance metrics
Monitor market trends and competitor activities
Prepare sales reports and forecasts for management
Develop and implement sales strategies to meet targets
Provide guidance and support to sales staff on complex sales issues

Notable People

Warren Buffett – Legendary investor and CEO of Berkshire Hathaway known for his sales acumen and leadership in sales-driven organizations.
Mary Barra – Chairwoman and CEO of General Motors, recognized for her leadership in a male-dominated industry and her background in sales and marketing.

Recommended Resources

The Challenger Sale: Taking Control of the Customer Conversation
This book focuses on different sales techniques and how to effectively train sales teams.
Sales Training & Management Podcast
A podcast that explores various tactics and strategies in sales management and team supervision.
Sales Management Association
An organization offering resources, research, and networking opportunities in sales management.