First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

About the Role

First-Line Supervisors of Entertainment and Recreation Workers oversee and coordinate the activities of workers in the entertainment and recreation industry, ensuring that services are delivered efficiently and effectively.

Other Common Titles

Recreation Supervisor
Amusement Park Manager
Sports Facility Manager
Entertainment Coordinator
Leisure Services Supervisor

Typical Tasks

Supervise staff and manage daily operations in entertainment and recreation settings.
Schedule staff shifts and assign specific duties to team members.
Ensure compliance with safety regulations and standards.
Resolve customer complaints and address service issues.
Monitor performance metrics and analyze service delivery for improvement.
Facilitate training and professional development for staff.
Develop and implement policies and procedures to improve service quality.
Coordinate special events and recreational programs.

Notable People

Bob Iger – Former CEO of The Walt Disney Company, known for significant contributions to the entertainment industry, including the expansion of Disneyland and Disney's global presence.
Diane Nelson – Former President of Warner Bros. Consumer Products, noted for her leadership in entertainment marketing and innovative recreational products.

Recommended Resources

The Entertainment Industry: An Introduction
A comprehensive guide to the entertainment industry, covering various aspects of management and operations.
Recreation Management Blog
A resource for professionals in the recreation industry offering articles on management, industry trends, and practical tips.
The Leadership Podcast
A podcast that shares insights from top leaders across various industries, including entertainment and recreation.
American Society of Association Executives (ASAE)
An organization providing resources and networking opportunities for leaders in the leisure and conference industry.