Couriers and Messengers

About the Role

Couriers and messengers transport packages and documents on foot, by bicycle, motorcycle, or vehicle to help facilitate business operations and personal communications.

Other Common Titles

Delivery Driver
Bike Courier
Messenger
Parcel Delivery Agent
Logistics Courier

Typical Tasks

Pick up and deliver packages and documents to specified locations
Plan the most efficient delivery routes
Maintain communication with clients to confirm deliveries and updates
Manage schedules to ensure timely delivery
Complete delivery logs and maintain records of all deliveries
Handle sensitive or valuable items with care
Provide customer service by answering questions and addressing concerns during deliveries

Notable People

Mies van der Rohe – Renowned architect who relied on fast courier services to deliver blueprints and proposals.
Bert Kreischer – Stand-up comedian and podcast host who often shares amusing stories about his time as a college student working as a courier.

Recommended Resources

Delivering Happiness
A book by Tony Hsieh that explores the principles of customer service and logistics in the delivery industry.
The Last Mile
Podcast discussing innovations and challenges in delivery and logistics.
Urban Courier
A blog dedicated to the courier and delivery industry with insights, tips, and trends.