Correspondence Clerks

About the Role

Correspondence Clerks are responsible for managing and processing incoming and outgoing communications in various formats, ensuring timely and accurate correspondence within an organization.

Other Common Titles

Mail Clerk
Mail Processing Clerk
Office Clerk
Administrative Assistant
Communications Clerk

Typical Tasks

Sorting and categorizing incoming mail and emails.
Drafting and sending responses to communications.
Maintaining organized records of correspondence.
Entering data into mailing systems or databases.
Communicating with other departments regarding inquiries and requests.
Monitoring and tracking the flow of correspondence to ensure timely responses.
Assisting in the preparation of reports related to correspondence metrics.

Notable People

Maitland McDonagh – A notable figure in office management and communication, McDonagh is recognized for her contributions to modernizing correspondence practices in corporate environments.

Recommended Resources

The Complete Guide to Correspondence Management
A comprehensive resource for effective correspondence practices.
Office Dynamics International
A website offering various resources and training for office professionals, including communication skills.
Clerk to Chief: The Cookbook Journey of a Correspondence Clerk
A podcast exploring the experiences and insights from professionals in the correspondence clerk role.