Computer Network Support Specialists

About the Role

Computer Network Support Specialists are IT professionals who ensure the smooth operation of an organization's computer networks.

Other Common Titles

  • Network Technician
  • Network Support Engineer
  • IT Support Specialist
  • Network Systems Administrator
  • Help Desk Technician

Typical Tasks

  • Troubleshooting and resolving network connectivity issues.
  • Installing and configuring network hardware such as routers, switches, and firewalls.
  • Monitoring network performance to identify and resolve bottlenecks.
  • Providing technical support and guidance to end-users regarding network-related queries.
  • Performing routine maintenance and upgrades on network systems.
  • Documenting network configurations, procedures, and incidents.
  • Collaborating with IT teams to design and implement network improvements.

Notable People

  • Vint Cerf Known as one of the 'Fathers of the Internet', he played a key role in defining the protocols that underpin modern networking.
  • Radia Perlman Inventor of the Spanning Tree Protocol (STP), she is a prominent figure in the development of network engineering.

Recommended Resources

  • Networking All-in-One For Dummies

    A comprehensive guide to networking concepts, hardware, and practices for aspiring network specialists.

  • Network+ Certification Study Guide

    A valuable resource for those preparing for the CompTIA Network+ certification exam.

  • Networking Fundamentals on Udemy

    An online course covering the basic concepts and skills of computer networking.

  • Network Computing Magazine

    A publication that provides articles, news, and insights related to networking technology and practices.

  • The Packet Pushers Podcast

    A podcast that discusses networking topics, industry trends, and expert interviews.