Customer Service Representatives

Job Outlook Summary
Future Prospects
Employment Demand
Employment Size & Change

This occupation employs 2,954,600 people now, and is projected to grow to 2,805,800 over the next 10 years — an increase of -148,800 jobs (+-5%).

Occupational Openings

There are 365,300 occupational openings annually. This is due to a projected -14880 jobs created from growth and 380,200 separations (people leaving). Within the profession, 146,600 people are expected to retire and 233,600 are expected to switch occupations.